Recent Projects
Our expert consultants at Tractix solve complex challenges through collaboration and partnership for clients both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organisations facilitate change, achieve their vision and optimise performance and productivity.
View some of our recent projects below:
Mobility-as-a-Service
TRANSPORTATION SERIVCES
As Queensland's population continues to grow, and we begin to prepare for the 2032 Olympics, place and movement have never been more important to the growth and sustainability of our cities and regions.
MaaS embodies a shift away from the privately owned car and single uses of public transport, towards multi-modal mobility solutions that are packaged 'as-a-Service' providing a seamless and personalised way to plan, book and pay for journies.
In 2020, Tractix partnered with the Department of Transport and Main Roads to develop a comprehensive multi-year business case to drive future investment into MaaS in Queensland. The business case has subsequently been approved and the Tractix team continue to provide ongoing delivery support and advisory services, positioning Queensland as a global leader in mobility solutions.
Service Management Transformation
TECHNOLOGY IN CRITICAL ENVIRONMENTS
The Australian aviation industry contributes over $50B to the Australian economy and is currently undergoing a significant transformation under the auspices of the OneSky Program that will harmonise civil and official air traffic management via the implementation of new technology and management systems.
As a recognised industry leader, Tractix were engaged to deliver a major service management transformation, designing and deploying new support capabilities to achieve a series of program benefits. The Tractix team quickly mobilised to provide a comprehensive service management strategy and roadmap, supporting business case, detailed cross-program and organisation-wide dependency mapping, and detailed regulatory impact assessment.
The Tractix project team have successfully improved service management maturity levels using ITIL 4.0 and SIAM, implementing several Service Management practices and other capabilities required to support improved service performance.
Information Classification
OFFICIAL AND CLASSIFIED DATA MANAGEMENT
The quantity and quality of information organisations are generating and collecting is exponentially increasing. As organisations achieve a cloud-based architecture in an increasingly remotely accessible world, information management practices and data security must improve to keep up with an evolving landscape and critical standards.
In response to this challenge, Tractix were engaged by the Office of the Governor to complete a comprehensive information asset and classification activity, including updating the supporting policy environment and business classification scheme. To fully operationalise the changes, the team conducted a range of training activities and alterations to document management systems to embed the required changes.
We were able to achieve significant operational efficiencies through improved IM practices and demonstrable improvements to compliance levels. This uplift in maturity has opened up new opportunities to better use internal information through digitised processes and external channels and Tractix continues to provide ongoing assistance, releasing advanced levels of maturity.
Cyber Security Strategy
OPERATIONAL STRATEGY SUPPORTING PUBLIC SERVICES
Now more than ever, strong cyber security controls and response capabilities are a major investment focus and a mandatory requirement for organisations large and small. Within the public sector context, this need is amplified as custodians of volumes of sensitive Personally Identifiable Information, creating an attractive target for threat actors.
To meet this increasing risk profile, Tractix were engaged by a large Government department to develop a comprehensive cyber security strategy, using recognised best practice and standards to balance offensive and reactive security controls and countermeasures across people, process, information and technology layers of the organisation. Underpinning the transformation, the cyber security strategy was developed by Tractix in partnership through a carefully constructed discovery, research and stakeholder engagement process. This strategy was developed with heavy internal consultation and WoG engagement to achieve a unified outcome, ensuring the ongoing security of Customer data.
Investment Cases
SUPPORTING INVESTMENT SUMBISSIONS
With a strong understanding of State and Commonwealth Investment Frameworks, Tractix have assisted numerous Departments to secure funding through business cases and supporting funding submissions. By aligning investments with policy and community outcomes, our experienced team develop compelling investment narratives that differentiate your organisation from competing submissions. A successful submission relies heavily upon support from central agencies, and we work closely in a liaison capacity to generate support and positive briefings for investment considerations by Government.
Tractix have developed investment cases across many sectors including Transport, Public Safety, Local Government, Health, Environment and Aviation to name a few. Reach out to discuss your needs and how to position your organisation for success.
Business and Operating Model Design
A NEW PLAN FOR THE FUTURE
Modern organisations need to keep pace with rapid change, to maintain relevance, maximise opportunity and maintain operational efficiency. We understand the importance of contemporary business and offer a series practical and actionable services to elevate your business model, operating model, and services to align with emerging needs and requirements. By developing a deep understanding of your core value proposition and customer segments , our business modelling approach clearly defines your “what and why”, followed by the development of your “how” using proven business capability modelling.
We underpin the theoretical model with clear and achievable implementation plans, roadmaps and key performance indicators that boards, and executive teams rely on to measure performance and benefits. Our team of experts are able to work across a diverse range of sectors and organisational profiles to right size the outcome for each engagement, maximising the impact of new services and ways of working.
